If you're having trouble charging your headphones, try the following:
- SoundSport® wireless headphones
- SoundSport Pulse wireless headphones
- Try connecting the charging cable to a different wall charger or wall outlet. If connected to a computer, try a different USB jack
- Reseat the USB connection on the bottom of the right earphone to make sure the connection is secure
If the steps above did not resolve your issue, click the "Contact Us" link below to find the best support for your region.