If you're having trouble powering on your headphones, try the following:
- SoundSport® wireless headphones
- SoundSport Pulse wireless headphones
- Make sure the headphones are fully charged
- Do not press and hold the Power button for more than 2 seconds when turning the headphones on. Holding the button for more than 2 seconds will put the headphones into pairing mode
If the steps above did not resolve your issue, click the "Contact Us" link below to find the best support for your region.