Welcome to the new Bose.sg.
 

No audio from a Bluetooth® device

To resolve this issue, please try the following:

  • Make sure your device is connected to the speaker
  • Make sure the speaker is not muted and the volume is up
  • Make sure your Bluetooth® device is playing audio, and the volume is up
  • Your Bluetooth® device may be out of range. Try moving it closer to the speaker
  • Move your Bluetooth® device and/or the speaker away from other devices that generate electromagnetic interference. Examples are cordless phones, microwave ovens, wireless network routers or other Bluetooth® devices
  • If possible, turn off all other nearby Bluetooth® devices or disable their Bluetooth® functionality
  • Turn the speaker off and back on

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Submit
Thanks, we appreciate the additional feedback you’ve provided