If you only hear sound from one earbud:
- Place both earbuds in the charging case until they magnetically snap into place and the charging indicators blink white. Then, remove the earbuds.
- Try a different source or streaming service.
- Try connecting to a different mobile device.
- On your mobile device, turn the Bluetooth® feature off and then on again.
- Delete your Bose® SoundSport® Free wireless headphones from the Bluetooth list on your mobile device. Then connect again.