Your Bose® Solo TV sound system is designed to provide years of service. Updating the system will ensure it is functioning optimally.
What you will need: A USB portable thumb drive with a minimum of 10 MB space available.
Note for users who have previously run a Bose® update: Make sure all the files with the extension *.bos are removed from the thumb drive before starting the process.
For Windows PC users:
For Mac users:
The update application will require details from your Bose® Solo TV sound system (serial number and software version) before it can provide you with the correct update.
1. To retrieve this information, first power on your Bose® Solo TV sound system. The green LED light on the system should be solidly lit and not blinking
2. Now take your available USB thumb drive and insert it into the connector labelled "Service" on the rear of your system. The green light should turn amber and blink for several seconds, then extinguish. If the indicator light on the system does not change after you insert the thumb drive, remove the thumb drive and reinsert it
3. When the light goes out, remove the thumb drive. Your Bose® Solo TV sound system information is now available on the USB thumb drive
4. Now connect the thumb drive to your computer and continue to the software update by clicking below
5. Run the application
For Windows:
Note for Windows users:
If you have multiple user accounts on your computer, you may be prompted to input administrator credentials in order to run the application.
For Mac:
6. Now that the update has been saved to your USB drive, remove the USB drive from your computer and return to your Bose® Solo TV sound system to perform the update. Once again, make sure your system is powered on and the green light on the system is solidly lit
7. Insert the USB drive into the connector labelled "Service." The update will start automatically and the light will change from solid green to solid amber, briefly blinking every few seconds
8. The update will take a few seconds to complete. The light on the Bose® Solo TV sound system will extinguish and an audible chirp will signify that the update is finished
9. Once the light is extinguished and a chirp is heard, remove your USB drive from your Bose® Solo TV sound system. The system will return to normal operation once the USB drive is removed and the system is powered on
Try the following before starting the updater application again:
While downloading the update from the Internet:
While updating your Bose® Solo TV sound system:
Be sure your system is plugged in and powered on and the green LED is solidly lit on the system before inserting the USB drive.
If you see a red LED on your Bose® Solo TV sound system during the update, remove the thumb drive from the system, unplug it from the wall outlet for 1 minute and then plug it back in. Make sure the system is powered on (showing a solid green LED) and reinsert the thumb drive.
If the problem persists, contact Bose® Customer Support.
Help menu
The Help menu is available throughout the update process. From the Help menu, you can access:
This application allows for a simple, immediate software download directly from Bose® to your computer, and then to the Bose® Solo TV sound system.
Updating the software will ensure that the system is functioning optimally.
Yes. The PC or Mac used for the update must meet the minimum system requirements found on the download site.
Only temporarily. While the application is running, it will create and utilise temporary working files. When the application has finished and closed, it will remove all temporary working files, including the application itself.
You can use nearly any USB thumb drive with at least 10 MB of available space. A drive that appears as either a hard disk or a "composite device" will not work. The drive must be FAT or FAT32 formatted.
No. If you have other files on the thumb drive, they will not be affected by the update process. However, if you previously ran a Bose® update with this thumb drive, make sure all files with the extension *.bos are removed before starting the update process.
