Welcome to the new Bose.sg.
 

Cannot update product software using Bose Connect app

Please try the following:

  • Make sure the battery level is above 20%. The battery level must be above 20% in order for an update to be installed
  • If there are issues updating product software via the Bose Connect app, try updating the product by connecting it to a computer with a USB cable
  • Make sure you are running the most up to date version of the Bose Connect app
  • Try clearing the paired device list in the Bose speaker and Bluetooth® enabled device

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Submit
Thanks, we appreciate the additional feedback you’ve provided